Interactive 211 Resource Dashboards

Link to the Addictions Resources Dashboard

 

These are the subtopics available in this dashboard:

Harm Reduction Programs

Programs that reduce the harmful consequences of substance use disorder.

Addiction Education and Prevention

Programs that provide education and prevention programs for substance use disorders and other addictions.

Addiction Intervention

Programs that provide hotlines, helplines, or other addiction intervention.

Addiction Support Groups

Mutual support groups whose members are coping with similar challenges with substance use disorders and other addictions. Includes support groups for families and friends of those coping with addictions.

Addiction Treatment

Detoxification and treatment centres that provide residential treatment, day treatment programs, or counselling for various addictions (examples include substance use disorder, smoking, gambling, internet addiction).

Link to Children and Family Resources Dashboard

 

These are the subtopics available in this dashboard:

Baby Items

Programs that pay for or provide baby items such as formula, baby food, diapers, clothing or furniture.

Child Abuse Counselling and Support Groups

Programs that provide counselling or support groups for individuals and/or families who are experiencing, or have experienced, child abuse.

Child Abuse Prevention and Intervention

Investigation and intervention to ensure the safety and well-being of children who are vulnerable to abuse, neglect, or exploitation. Includes prevention programs.

Child Care

Licensed alternatives to family care including child care centres, nursery schools, and care for school aged children.

Children’s Programs

Social, recreational and educational get-togethers children or for parents or caregivers and the young children they care for. May be structured or informal.

Developmental Assessment

Programs that provide a structured evaluation of a child’s cognitive or intellectual functioning, language and communication skills, social and emotional development, and perceptual or motor functioning.

Family Support Centres

Programs that provide a wide variety of social services designed to support the healthy development of families, improve family interaction skills and help fragile families to resolve their problems at a pre-crisis stage before they become unmanageable.

Holiday Programs

Programs that provide assistance during holiday seasons, including food hampers, gifts, and toys.

Intensive Family Supports

Programs that use a family-centered and community-based approach to meet the needs of children and families with complex challenges.

Parent Education

Programs that provide classes, workshops, or other educational opportunities for parents or potential parents who want to acquire knowledge and skills.

Parenting Support Groups

Support groups for parents who share a common circumstance such as being a single parent, parents with children whose behaviour is out of control, or parents of children with disabilities.

Pregnancy/Postnatal

Services for parents of newborns and those who are pregnant or wish to be pregnant

Summer / Day Camps

Programs that provide summer or day camps for children, including camps for children with disabilities or health challenges.

Link to Crisis Resources Dashboard

 

These are the subtopics available in this dashboard:

Crisis Lines

Programs that provide immediate access to support for people who are in distress.

In-Person Crisis Intervention

In-person services for individuals experiencing a crisis.

Mobile Crisis Response

Emergency mobile crisis response services for individuals experiencing a serious crisis.

Psychiatric Emergency / Intervention

Includes emergency departments, specialized crisis teams, and assistance with court applications for involuntary psychiatric evaluations.

Suicide Prevention

Programs that provide suicide prevention education and information, as well as programs and hotlines that provide crisis assistance.

Link to the Disability Supports Dashboard

 

These are the subtopics available in this dashboard:

Adapted Sports/Games
Sports and games that have been changed to allow people with disabilities to play.

Adult Day Programs
Programs that provide care and supervision in a protective setting for dependent adults living in the community for a portion of the day. Includes social and recreational activities.

Assistive Devices
Funding and suppliers of medical supplies, equipment and aids that enable people to increase their mobility or communicate and live more comfortably.

Children with Disabilities
Programs for children with developmental disabilities and their families. Includes early identification and education programs.

Disability Employment Programs
Employment, education and training services focusing on the needs of adults with developmental and physical disabilities.

Education Supports
Programs that provide specialized education or education support services for children, youth, or adults with disabilities.

Housing / Assisted Living
Includes care homes, group residences, and assisted living programs for adults with disabilities.

In-Home Supports
Programs that provide support, home health care services, respite services, or assessment for Aids to Daily Living.

Service Animals
Programs that provide information and support related to service animals.

Social Activities
Day program activities for adults with disabilities that provide opportunities for social connection or recreation.

Specialized Therapy / Rehabilitation
Programs that provide various therapies for people with disabilities or for people who have experienced a stroke, traumatic brain injury, or injury to help improve motor skills, communication, or tasks related to daily living.

Transportation / Parking Permits
Transportation services for those with short-term or long-term disabilities. Rides for medical appointments, day programs, weekly shopping and other important resources. Includes permits to park in designated parking spaces.

Link to the Disaster Resources Dashboard

 

These are the subtopics available in this dashboard:

Disaster Alerts
Programs that provide warnings or advisories about severe weather, forest fires, road conditions, or other public emergencies.

Disaster Preparedness / Supplies
Programs that support community readiness for disaster, including programs that provide emergency supplies.

Disaster Response
Includes emergency management agencies and services that provide support after a disaster has occurred.

Donations
Organizations that collect donations or distribute donations to people who have been affected by a large-scale disaster.

Emergency Rescue
Programs that provide emergency rescue operations for people who are stranded, lost, or who have been exposed to life threatening dangers.

Post-Disaster Assistance
Programs that provide disaster relief or recovery services in the aftermath of a major disaster or large-scale emergency that disrupts the normal functioning of a community.

 

Link to Employment Resources Dashboard

 

These are the subtopics available in this dashboard:

Disability Employment Programs

Employment, education, and training services focusing on the needs of adults with developmental and physical disabilities.

Job Placement and Training

Programs that provide practical work experience or training and the opportunity to develop skills, on a short-term/temporary basis.

Job Search Assistance

Advice and assistance in areas such as resume writing, research, and interviewing.

Youth Employment Programs

Programs and resources for youth and young adults seeking employment.

Link to the Financial Resources Dashboard

 

These are the subtopics available in this dashboard:

Disability Financial Assistance
Includes disability benefits and assistance with expenses for medical equipment or assistive technology.

Emergency/Temporary Assistance
Provides temporary financial assistance such as emergency funds, rent assistance, or food vouchers.

Health Expense Assistance
Financial assistance for medical expenses, eye care, or dental care.

Money Management
Programs that provide education or coaching related to debt management, money management, and budgeting.

Ongoing Assistance
Social assistance or benefits programs.

Seniors Financial Assistance
Government pension and benefit programs for older adults.

Tax Services
Programs that provide tax information or assistance with tax preparation.

Transportation Expense Assistance
Programs that provide discounted or free transportation, including transit passes.

Utilities Payment
Assistance with paying bills for utilities such as water, power, and heating.

Veterans Assistance
Programs that provide financial assistance or benefits for veterans.

Link to Food and Basic Needs Resources Dashboard

 

These are the subtopics available in this dashboard:

Clothing

Programs that provide clothing for people who need it. Available items depend on what has been donated and is on hand at any given time. Includes thrift shops that offer goods at lower than retail prices.

Food Hampers

Programs that distribute free groceries or vouchers to eligible individuals and families on low incomes.

Free/Low Cost Meals

Community programs generally open to all, but focused on individuals who are on low incomes, unemployed, or without permanent housing.

Household Goods/Furniture

Programs that provide household items such as kitchenware or furniture. Includes thrift shops that offer goods at lower than retail prices.

Public Computer and Internet Access

Programs that provide free computer and Internet access to members of the public.

School Meal Programs

Programs that provide free or reduced-cost meals at breakfast or lunch for school children.

Transportation

Programs that provide transportation, including public transit services, seniors transportation programs, and discounted transit passes.

Holiday Programs

Programs that provide assistance during holiday seasons, including food hampers, gifts, and toys.

Link to the Government Resources Dashboard

 

These are the subtopics available in this dashboard:

Elected Officials
Offices of city councilors, mayors, members of the legislative assembly (MLAs), or members of parliament (MPs).

Federal Government
Federal government information services and departments.

Identification
Programs that provide help in getting or replacing Social Insurance Numbers, health cards, passports, or other forms of identification.

Municipal Government
City, town, or county offices, including municipal information lines and 311 services.

Provincial Government
Provincial government information, social assistance programs, and government departments.

Link to the Health Resources Dashboard

 

These are the subtopics available in this dashboard:

Community Health Centres
Clinics in the community that provide comprehensive primary health care and education by a team of health professionals.

Emergency / Urgent Care
Includes emergency services, hospital emergency departments, urgent care centres, and trauma centres.

Find a Health Professional
Services that help you find a doctor, psychologist, or other medical professionals.

Health Helplines
General medical information lines and societies that provide information about specific medical conditions.

Home Supports
Programs that provide care in the home, such as home nursing programs. Includes respite care programs.

Hospice / Palliative Care
In-home and facility-based programs for individuals with a terminal illness, their families, and their friends. Included are organizations that deal with death and dying issues.

Hospitals
General acute care and specialty hospitals.

Long Term Care Homes
Accommodation for individuals who require more nursing or personal care than can be provided through home support or other options. Formerly known as homes for the aged and nursing homes.

Pregnancy / Postnatal
Services that offer prenatal and postnatal support, including childbirth options, postpartum care, and infant care.

Pregnancy Options Counselling and Abortion Services
Programs that provide information or services related to adoption or abortion. Includes referrals, counselling, and support groups.

Link to Homelessness Resources Dashboard

 

These are the subtopics available in this dashboard:

Drop In Centres / Day Programs
Drop in centres and programs where unhoused individuals can spend time and/or get support.

Free Meals
Community programs generally open to all, but focused on individuals who are on low incomes, unemployed, or without permanent housing.

Homeless Shelters
Programs that provide a temporary place to stay for individuals who have no permanent housing.

Personal Hygiene Products
Programs that provide shower or bath facilities, and/or basic hygiene or grooming supplies for low income individuals and unhoused individuals.

Street Outreach Programs
Programs that support unhoused individuals who live on the street to identify and address their immediate needs and provide information about longer-term forms of support.

Transitional Housing
Programs that provide extended shelter and supportive services primarily for unhoused individuals or families with the goal of helping them live independently and transition into permanent housing.

Youth Shelters
Programs that provide temporary emergency shelter specifically for youth. Shelters may provide counselling or additional guidance for youth.

Link to Housing Resources Dashboard

 

These are the subtopics available in this dashboard:

Housing Payment Assistance
Programs that help pay rent or rental deposits.

Housing Search Assistance
Programs that provide education or outreach to support those who are searching for housing.

Landlord / Tenant Supports
Programs that provide assistance, information, and support for tenants or landlords who are involved in rental housing disputes.

Low Income Housing
Programs that make housing more readily available to low to middle income individuals and families.

Supportive Housing
Programs that provide an alternative living arrangement for individuals who, because of age, disability, substance abuse, mental illness, chronic homelessness, or other circumstances, need support to help them in the activities of daily living.

Transitional Housing
Programs that provide extended shelter and supportive services primarily for unhoused individuals or families with the goal of helping them live independently and transition into permanent housing.

Link to the Indigenous Resources Dashboard

 

These are the subtopics available in this dashboard:

Community / Cultural Centres
Includes Indigenous friendship centres, band offices, or other forms of Indigenous governments.

Educational Supports
Includes head start programs, K-12 programs, and post-secondary support services.

Elders / Older Adults
Programs that provide support and services for older Indigenous adults.

Employment / Business Supports
Programs that provide comprehensive support services for Indigenous entrepreneurs and Indigenous people who need assistance preparing for and searching for paid employment.

Health
Includes Indigenous health centres as well as hospitals and medical information services.

Housing
Programs that provide education or outreach to individuals searching for housing, or that provide housing for individuals and families who have a low income or are homeless.

Legal Supports
Programs that support Indigenous adults, youth, and families with legal issues.

Mental Health Support
Counselling, support groups, and other mental health information and supports for Indigenous Peoples. Includes supports for Residential School Survivors.

Parenting and Family Support
Programs that provide parenting education or social services designed to support the healthy development of families, improve family interaction skills, and help families to resolve problems.

Status Cards
Programs that provide information on applying for status cards.

Link to the Legal Resources Dashboard

 

These are the subtopics available in this dashboard:

Legal Assistance and Referral Services
Programs that offer guidance regarding legal matters, or who link people with those that specialize in the required area of law.

Legal Information Services
Programs that provide information about legal problems and procedures.

Abuse and Protection Law
Programs that provide information and guidance or representation in court proceedings for individuals who have been abused in an intimate relationship or for people who are facing a or criminal charge for abuse.

Alternatives to Court
Includes mediation programs or other methods of conflict resolution as an alternative to court proceedings.

Consumer Protection / Complaints
Programs that take reports about fraud or scams, educate consumers about fraud, or provide consumer or government complaints services.

Criminal Law
Programs related to crime or programs that provide legal assistance for people who have been charged with an offence.

Employment Law
Programs that educate the public about labour and employment standards, and workers compensation.

Family Law
Programs that provide information, help with documents, legal counselling, or representation related to divorce and separation, child custody and access, support payments, and other family law issues.

Housing Law
Programs that provide assistance, information, and support for tenants and/or landlords who are involved in rental housing disputes.

Human Rights Law
Programs that provide information or services that deal with the topic of human rights.

Immigration, Citizenship, and Refugee Law
Programs that assist refugees or immigrants with legal claims. Includes programs related to the application and appeals process for refugees who want to enter or reside in Canada.

Wills and Estate Law
Programs that offier assistance on wills and estates planning, including personal directives.

Youth Law
Programs that provide legal information or court assistance for youth.

Link to Mental Health Resources Dashboard

 

These are the available subtopics in this dashboard:

Crisis Lines

Programs that provide immediate access to support for people who are in distress. Includes suicide prevention hotlines.

Alternative Therapies

Programs that offer a form of therapy which encourages individuals to achieve self-expression and emotional release through alternative methods such as art, music, or play.

Bereavement / Grief / Loss

Programs that offer counselling, support groups, or other supports to individuals or families who have lost a loved one.

Community Mental Health Centres

Community-based facilities that offer programs such as individual, group, or family counselling, medication, and other mental health services.

Counselling / Therapy

Programs that provide emotional support, information, and guidance to help people resolve mental health, personal, or interpersonal difficulties they are experiencing. Includes individual, family, and relationship counselling.

Find a Mental Health Professional

Programs that provide referrals or lists of therapists, psychiatrists, or psychologists.

Mental Health Related Support Groups

Mutual support groups whose members are coping with similar challenges with their mental health or who have family members or friends with mental health disorders.

Suicide Counselling and Support Groups

Programs that provide counselling or support groups for individuals experiencing thoughts of suicide, those who have experienced those feelings, or their families/friends.

Link to Newcomers Resources Dashboard

 

These are the subtopics available in this dashboard:

Citizenship and Immigration Programs
Support for people who want to live in Canada or permanent residents seeking Canadian citizenship.

Cultural Resources and Activities
Programs that provide books and materials in languages other than English or offer ethnocultural social or recreational programs.

Education Supports
Education supports for newcomers to help their transition to the Canadian education system.

Employment / Business Supports
Programs that help Newcomers transition into the Canadian workforce. This includes support in areas such as career counselling, job search assistance, job training, or starting a business.

English Language Learning
English language education and testing programs, including classes and conversation programs.

Healthcare Supports
Health support programs helpful for newcomers including health care centres, assistance getting health insurance, and other medical information.

Mental Health Support
Counselling and support groups that provide mental health support to newcomers. Note: additional mental health programs can be found in the Mental Health Supports topic.

Refugee Supports
Programs designed to support refugees as they settle in Canada.

Settlement Services
Programs that help newcomers adjust to their new environment including help with getting Canadian identification documents, accompaniment programs, shelter/housing support, cultural transition support.

Translation and Interpretation Services
Translation and interpretation services available to non-English speaking newcomers.

Link to Seniors Resources Dashboard

 

These are the subtopics available in this dashboard:

Elder Abuse

Counselling, support and shelter programs for older adults experiencing or at risk of abuse or violence.

Housing / Assisted Living

Programs that provide housing for seniors and older adults. Includes accommodations for individuals who require nursing or personal care.

In-Home Supports

Programs that provide services for seniors and older adults to help support continued independent living. Includes programs that help with household tasks.

Seniors Centres / Social Activities

Includes social clubs and activities for older adults and multipurpose centres that serve as focal points for older adults in the community and which offer, at a single location, a wide variety of services and activities.

Seniors Financial Assistance

Includes financial assistance and benefits programs such as Old Age Security Program and the Guaranteed Income Supplement.

Transportation

Includes ride programs for older adults, as well as discount transit passes.

Link to the Violence/Abuse Resources Dashboard

 

These are the subtopics available in this dashboard:

Abuse Reporting
Programs that accept reports of abuse or neglect.

Child Abuse
Programs that accept and respond to reports of child abuse, or provide counselling for children affected by domestic violence.

Counselling for Abuse Recovery
Counselling for individuals who have experienced abuse or witnessed domestic violence.

Crisis Lines
Includes hotlines for domestic violence, sexual assault or child abuse, and general crisis lines.

Elder Abuse
Counselling, support and shelter programs for older adults experiencing or at risk of abuse or violence.

Legal Supports
Programs that assist with legal issues related to violence and abuse, including emergency protective orders and mediation programs.

Outreach / Prevention
Includes programs aimed at preventing violence or abuse, as well as programs that attempt to reduce the incidence of violence through intervention and education.

Sexual Assault Supports
Includes counselling programs, support groups, hotlines, and victim support for people who have experienced sexual violence.

Shelters
Programs that provide temporary emergency shelter for individuals who have experienced domestic violence, sexual assault, or abuse.

Support Groups
Mutual support groups whose members are individuals who have experienced violence, including child abuse, family violence, elder abuse, or sexual assault.

Victims of Crime Supports
A variety of programs for victims of crimes and their families, which may include general emotional support, counselling, information about police investigative procedures, or completing applications for reimbursement of crime-related expenses or losses.

Link to the Volunteer / Donation Resources Dashboard

 

These are the subtopics available in this dashboard:

Clothing Donations
Programs that accept new or secondhand clothing, and donate or sell it.

Donation Pick-Up
Programs that pick up personal and household goods for donation.

Furniture Donations
Programs that accept new or secondhand sofas, chairs, tables, beds, dressers, rugs, and other necessary home furnishings, and donate them to community-based organizations or sell them.

Household Goods Donations
Programs that accept new or secondhand furniture, appliances, kitchenware, linens, cleaning supplies, and other consumer products for use in the household.

Volunteer Opportunities
Programs that seek individuals with knowledge, skills, and experience who are willing to volunteer their services on a part-time or full-time basis. May include volunteer training.

Link to Youth Resources Dashboard

 

These are the subtopics available in this dashboard:

Leadership / Personal Growth

Programs that offer classes or individual guidance (often using mentors), and group collaborations which focus on personal growth, leadership, and developing social responsibility.

Young Parents

Programs for adolescents/youth who are, or soon will be, parents.

Youth Addiction

Programs for teenagers experiencing challenges with drug or alcohol use.

Youth Crime Prevention

Programs that offer a variety of activities for youth who are at risk for behaviour which is likely to involve them in the juvenile justice system.

Youth Employment

Programs that provide job training, job search assistance, job placement, or other supportive services for youth seeking employment.

Youth Helplines

Helplines or hotlines for youth dealing with a variety of challenges.

Youth Housing / Group Homes

Facilities that provide an alternative living environment for children and youth who are unable to live with their own family or a foster family and who would benefit from a structured group environment.

Youth Mental Health

Programs that provide mental health support, including counselling, support groups, or mental health treatment programs.

Youth Recreation Programs and Centres

Recreation programs for youth, as well as multipurpose centres that serve as a focal point for youth in the community.

Youth Shelters

Programs that provide temporary emergency shelter specifically for youth. Shelters may provide counselling or additional guidance for youth.